Think about a time when someone went out of their way to tell you about how great you are. Even better was when they told someone else, right? Maybe it was an email from a coworker and your boss was CC’d. Or it could have been a time when your boss praised your work and then shared it with the team. Or a customer went out of his way to tell your manager what great service you gave them.
Praise, and the third-party validation, is the ultimate motivator. Better than gold…literally. Research shows that positive verbal feedback is more powerful than a monetary reward at reinforcing positive behavior.
Carrie Stack, is the author of the “The Dream Boss.” In her book she describes the perfect model for using recognition to motivate people. It’s called “The Positive Promise,” and the technique couldn’t be simpler: See it, Say it, Share it. The most important part of the technique is Continue reading
If you’re a boss, more than likely you have some employees who are chronically late. And like me, I’m sure you have heard every excuse – “I didn’t know we had to be on time.” “There was a long line at Dunkin Donuts.” “I couldn’t find my shoes.” “I had no clean underwear so I had to go to the store and buy some.”
Don’t Do This
It used to drive me nuts when people were late again and again. Mainly because I thought it was such a simple fix – just show up on time – no skill involved. But, as I’m sure you know, it’s way more complicated than
Most workplaces are multigenerational, which is a good thing. In any office setting you may see recent college grads mixing it up with those twice their age. While this office diversity can make for a great team, it’s important to understand the different perspectives of these age groups. Each generation looks at the world a little differently, and these perspectives can sometimes lead to conflict among a team. Understanding what motivates each age group can help prevent conflict and improve your organization’s health.
People tend to inherit some of traits of the generation with which they grew up. For example, I’m a Boomer and love having Continue reading
Life is uncomfortable. We often get tired, hungry, thirsty, itchy… Sometimes it’s too hot, too cold, too bright, too dark, too noisy, too smelly… And that’s just a typical day. On a bad day there may be pain, anxiety, sadness, and stress.
On top of all of those daily discomforts, there are things we avoid because we fear that they might make us uncomfortable – speaking up, confronting a coworker, trying something new, or dealing with a difficult emotion.
Stop reading. Ok stop at the end of next sentence. Take a minute and notice what Continue reading
When I was much younger, a boss of mine gave me some tough feedback. Basically she told me I was burnt out and my emotions were getting the better of me. When looking back, was absolutely true. She was blunt and to the point and it was just the feedback I should have gotten. So I listened, went home, looked in the mirror, and told myself that I was perfectly fine and she was the cause of my problems.
To make a long story short, I got fired.
I was too busy protecting my ego instead of working on what I needed to change. It’s like the quote from Lord Chesterfield – “Our own self-love draws a thick veil between us and our faults.”
So, how do YOU behave when you get tough feedback from your boss, colleague, coach, spouse? Take a second and think about a time when someone let you have it. How did you behave?
When it comes your way, don’t Continue reading
I would like to share this podcast of a wonderful sermon given by Reverend Frank Clarkson.
We are midway through the winter and the light is slowing returning. Reverend Clarkson helps us understand the importance of embracing both the darkness and dawn.
“We’re moving toward the light, but there is still more winter ahead. We shouldn’t rush it, because there’s an invitation in these darker months–it’s a good time to be in touch with our own hearts and souls, to tend our interior lives.”
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Rev. Frank Clarkson
Transcript of the sermon – “Toward the Light”
Rev. Frank Clarkson is the Minister for the Universalist Unitarian Church of Haverhill, MA www.uuhaverhill.com
Recently a group of archaeologists in Egypt discovered a pile of small stones with ancient writing on them. They seemed to be 5,000 years old and were used as a method of communication. One person would write something on a stone then give it to a runner who would take it to someone else. That person would write something in reply and then send it back. It was like a slow version of texting.
Speak no Evil
When they finally deciphered their first stone, here’s what it said: “I think Ramses is sleeping with Isis.”
Yup, gossip has been with us since the dawn of civilization.
We gossip for many reasons, but mainly we do it as a way of Continue reading
We love drama. It makes for great TV, great theater, and great stories. But when it happens at work, it’s not so great.
The bottom line is, the more drama you have, less gets done. Think about the last time you where involved in some theatrics at work. How much time did it take out of your day? How demotivating was it? Drama in media can be exciting, but in work, it can hurt your financial bottom line.
What do we mean when we say “drama?” It used to be a term used just for the overly emotional, but now we Continue reading
“It’s all about ME!”
Working with someone who is self-absorbed can be pretty challenging. On the surface, they might come across as charismatic, outgoing, and even charming. From a distance, they can also seem driven and successful.
However, if you have to work with one closely, you may find yourself looking for the nearest window out of which to throw yourself or them.
Let’s be clear, having a positive self regard is not a bad thing. The Buddha said it best, “You yourself, as much as anybody in the entire Universe, deserve your love and affection.” I’m talking about those who have such an elevated sense of self-worth they look down on the rest of us. There’s a sense of entitlement, and a belief that honoring commitments is only necessary if it benefits them. Their mission is to look good, and the mission of the team always comes a distant second. They see themselves to being faultless, so when something bad happens, then it must be someone else is to blame. They will also be quick to point fingers or throw you under the bus. In a meeting, I watch as someone literally starts Continue reading
I love to climb. When I was 6 months old I learned to climb out of my crib. I drove my parents nuts. As a young man, I used to read about epic mountain climbs and dreamt of standing on top of remote summits. When I was old enough to do it for real, the first thing I learned was that I couldn’t do it alone.
Let’s get something straight: I’m no great mountain climber. On a good day, I’m mediocre. But I love being out in the mountains, and climbing with great team. I learn something about myself and how work with others every time I go. Continue reading